Yuxi Jewerly
Yuxi Jewerly
Terms and condition
1. General

These Terms & Conditions govern the use of our website and the purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these terms.

These Terms & Conditions govern the use of our website and the purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these terms.

2. Products & Pricing

All products are subject to availability. We make every effort to display accurate images, colors, and descriptions, but slight variations may occur due to screen settings or the natural characteristics of gemstones.

Prices are listed in MYR and are subject to change without notice. All taxes and duties are clearly stated at checkout.

Please read Our Privacy Policy carefully before using Our Service.

All products are subject to availability. We make every effort to display accurate images, colors, and descriptions, but slight variations may occur due to screen settings or the natural characteristics of gemstones.

Prices are listed in MYR and are subject to change without notice. All taxes and duties are clearly stated at checkout.

Please read Our Privacy Policy carefully before using Our Service.

3. Gemstone Certificates

Each gemstone is accompanied by an independent laboratory report from Guild, AIGS,GRS or other accredited institutions. Certificate details — including report number, weight, color grade, and treatment status — are provided with each product.

We recommend verifying the certificate upon receipt. Returns are not accepted based on subjective differences in color interpretation, as gemstone colors vary under different lighting conditions.

Each gemstone is accompanied by an independent laboratory report from Guild, AIGS,GRS or other accredited institutions. Certificate details — including report number, weight, color grade, and treatment status — are provided with each product.

We recommend verifying the certificate upon receipt. Returns are not accepted based on subjective differences in color interpretation, as gemstone colors vary under different lighting conditions.

4. Orders & Payment

We accept credit card, bank transfer.Full payment is required before shipment. We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock unavailability.

We accept credit card, bank transfer.Full payment is required before shipment. We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock unavailability.

5. Shipping

We ship worldwide. Shipping times and costs are calculated at checkout. Risk of loss passes to you upon delivery. We are not responsible for customs delays, duties, or import taxes.

We ship worldwide. Shipping times and costs are calculated at checkout. Risk of loss passes to you upon delivery. We are not responsible for customs delays, duties, or import taxes.

6. Returns & Refunds

Due to the nature of fine jewelry and the uniqueness of each gemstone, all sales are final unless:

· The item arrives damaged or defective (must be reported within 48 hours of delivery)

· The certificate does not match the delivered item

We do not accept returns for change of mind, incorrect sizing, or dislike of color. Custom-made or convertible design pieces are non-refundable.

Due to the nature of fine jewelry and the uniqueness of each gemstone, all sales are final unless:

· The item arrives damaged or defective (must be reported within 48 hours of delivery)

· The certificate does not match the delivered item

We do not accept returns for change of mind, incorrect sizing, or dislike of color. Custom-made or convertible design pieces are non-refundable.

7. Warranty

We provide a 1-year limited warranty covering manufacturing defects. Normal wear and tear, accidental damage, or loss of stones is not covered. Maintenance and cleaning services are available at an additional cost.

We provide a 1-year limited warranty covering manufacturing defects. Normal wear and tear, accidental damage, or loss of stones is not covered. Maintenance and cleaning services are available at an additional cost.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon posting.

Contact: yuxilive88@gmail.con

We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon posting.

Contact: yuxilive88@gmail.con